Business start up support across Greater Nottingham
Greater Nottingham Partnership (GNP)

CFE were commissioned by the Greater Nottingham Partnership (GNP) to explore the feasibility of providing enhanced business start-up support in response to Greater Nottingham having a new enterprise birth rate of 12% below the national average.

The research was designed to provide advice on the strategic direction of business start-up support in GNP’s most deprived areas and to provide recommendations to inform future decisions on additional start-up investment.

CFE used a mixed method research approach which included; qualitative interviews with East Midlands Development Agency (emda), Nottingham Business Ventures (NBV) and end users of the service; and quantitative analysis of emda management information and profiling of local enterprise and deprivation statistics.

The research found that:

  • The standard business support offer may not include the support required to engage with deprived areas and underrepresented groups
  • Concerns were raised regarding limited awareness of business start-up services in deprived areas
  • Barriers that individuals faced in establishing a business were not related to a single factor
  • End users felt one-to-one support, before, during, and after the client starts in business is particularly helpful
CFE developed several actionable and practical recommendations for providing enhanced business start-up support based on the research findings, including:

Increased Outreach Activity
Allocating a dedicated funding stream particularly to engage with the oluntary sector and community groups.

Enhanced start-up offer
Allocating funds to increase business advisor support capacity (particularly in providing skills checks, signposting of provision and on-going support) and increase the amount of tutor time for one-to-one support and the number of mentor sessions available.

Improve management information
Introducing ‘sharper’ classifications to more effectively measure the impact of any enhanced service.