CFE was commissioned to undertake a review of the Highfields Multi Access Centre (HMAC) by Leicester City Council.
The HMAC provides a ‘wrap-around’ service rooted in a local community in Leicester which forms a major part of the Leicester City Strategy pilot. The centre provides general advice including employment and learning support, lifelong learning opportunities and community development services.
The review involved both quantitative and qualitative research in the form of data analysis and depth interviews carried out with Leicester City Council, members of the HMAC team and other stakeholders.
The report looks at the policy context of the HMAC, the centre itself, links to mainstream services, the centres performance, awareness and preparation for new services such as Skills Accounts, Adult and Advancement Careers Service and the Integration of Employment and Skills.
The report concludes with comparisons of other services and considerations for the setting up of new multi access centres.
The report was launched at a seminar held by Leicester City Council in London on the 9th January, 2009.
The full report 'Highfields Multi-Access Centre Review' can be found here.
January 2009